Terms And Condition

Terms and Conditions

Thank you for choosing Elite Retreats for your travel needs. By booking any of our travel packages or utilizing our services, you are agreeing to abide by the following terms and conditions:

1. Pricing:

Our prices are quoted on a per-person basis and do not include tips, passport/visa fees, travel insurance, meals, or other incidental expenses unless otherwise specified. Prices are subject to change without prior notice due to unforeseen circumstances such as changes in airline tickets, hotel rates, or transport expenses.

2. Methods of Payment:

We accept major credit cards such as Visa, MasterCard, American Express, Discover, and Diners. Full payment must be made by credit card, and guests are required to provide their credit card details to complete the transaction.

3. Confirmation of Payment:

Upon completion of payment, our travel consultants will send you a confirmation slip via email. This confirmation serves as proof of payment and should be presented to the service provider to redeem your tour package.

4. Cancellation & No Show Policy:

4.1 Cancellation:

– Each tour activity, attraction, or hotel may have its own cancellation policy. Please review the cancellation policy specific to your tour before booking.
– Combo tours can be canceled, but canceling any single tour within a combo may result in the forfeiture of the combo offer.
– Tourist visa fees are non-refundable once payment is made.
4.2 No Show:
– Failure to appear for a tour or service will result in no refunds, whether partial or full. The same policy applies to unused tickets, sightseeing tours, car rentals, or chauffeur-driven services. Rescheduling of confirmed tours is not permitted.

5. Cancellation Procedures:

For cancellation of any part of your reservation, please notify Elite Retreats in writing. Upon receiving your cancellation request, we will confirm the cancellation and inform you of any applicable fees.

6. Itinerary Amendments:

Routings and services covered in your package are subject to change based on local/weather conditions, airline schedules, and other factors. Elite Retreats reserves the right to implement minor amendments to the itinerary at any time without reimbursement.

7. Hotel Accommodation & Check-in/Check-out Policy:

While we make every effort to provide your preferred hotel accommodation, we cannot guarantee availability. Check-in and check-out policies vary by hotel and are subject to the hotel’s terms and conditions.

8. Travel Insurance:

Elite Retreats recommends that all travelers obtain travel insurance to cover accidents, illnesses, injuries, loss of baggage, or trip cancellations.

9. Travel Documents:

It is the responsibility of every guest to ensure they have the necessary travel documents, including passports or valid ID cards. Elite Retreats is not responsible for any losses incurred due to missing or inadequate documentation.

10. Website Usage Restrictions:

All content on the Elite Retreats website, including logos, images, and pricing details, are proprietary and may not be used for commercial purposes without prior consent.

11. Delivery & Shipping Policy:

Elite Retreats complies with all UAE laws and regulations, including restrictions on dealing with countries under OFAC sanctions.

12. Governing Law and Jurisdiction:

Any disputes or claims arising from the use of the Elite Retreats website shall be governed by the laws of the UAE.

Thank you for choosing Elite Retreats for your travel needs. Should you have any questions or concerns about these terms and conditions, please feel free to contact us.

Hotel Booking

Thank you for choosing Elite Retreats for your hotel booking needs. By booking a hotel through our website or any other platform, you agree to the following terms and conditions:

1. Reservation Policy:

– All hotel reservations are subject to availability at the time of booking.
– Reservations are confirmed only upon receipt of full payment or as per the hotel’s specific reservation policy.

2. Pricing and Payment:

– Prices quoted on our website are per room, per night, and do not include taxes, service charges, or other fees unless otherwise specified.
– Full payment must be made at the time of booking, unless otherwise indicated by the hotel’s reservation policy.

3. Cancellation and Modification:

– Cancellation and modification policies vary by hotel and are subject to the hotel’s terms and conditions.
– Any cancellation or modification requests must be made in accordance with the hotel’s policy, and Elite Retreats will not be held responsible for any fees incurred.

4. Check-in and Check-out:

– Check-in and check-out times are determined by the hotel and may vary based on the property’s policy.
– Guests are required to present valid identification and a credit card upon check-in for incidental charges.

5. Additional Charges:

– Additional charges such as room service, mini-bar consumption, and other incidental expenses are the responsibility of the guest and must be settled directly with the hotel.

6. Liability:

– Elite Retreats acts solely as a booking agent and is not liable for any damages, losses, or injuries incurred during your stay at the hotel.
– Any disputes or claims arising from your hotel booking must be addressed directly with the hotel.

7. Website Usage Restrictions:

– All content on the Elite Retreats website related to hotel bookings, including images and descriptions, is for personal use only and may not be used for commercial purposes without prior consent.

8. Governing Law and Jurisdiction:

– Any disputes or claims arising from your hotel booking shall be governed by the laws of the UAE.

By booking a hotel through Elite Retreats, you acknowledge that you have read and understood these terms and conditions and agree to abide by them. If you have any questions or concerns, please contact us for assistance.

Travel and Flights

Thank you for choosing Elite Retreats for your travel and flight arrangements. By booking travel services through Elite Retreats, you agree to the following terms and conditions:

1. Booking and Payment:

– All bookings for flights and travel services must be made through Elite Retreats.
– Full payment is required at the time of booking, and payment methods accepted include major credit cards and bank transfers.

2. Flight Reservations:

– Flight reservations are subject to availability and confirmation by the airline.
– Elite Retreats will provide electronic tickets or booking confirmations once payment is received.

3. Travel Documentation:

– It is the responsibility of the traveler to ensure they have the necessary travel documents, including passports, visas, and any required vaccinations.
– Elite Retreats is not responsible for any costs incurred due to insufficient or invalid travel documentation.

4. Flight Changes and Cancellations:

– Changes or cancellations to flight reservations may be subject to fees and penalties imposed by the airline.
– Elite Retreats will assist travelers with changes or cancellations, but additional fees may apply.

5. Travel Insurance:

– Travel insurance is highly recommended to cover unforeseen circumstances such as trip cancellations, delays, or medical emergencies.
– Elite Retreats can assist travelers in obtaining travel insurance policies upon request.

6. Flight Delays and Disruptions:

– Elite Retreats is not responsible for flight delays, cancellations, or disruptions caused by airlines, weather, or other factors beyond our control.
– We will make every effort to assist travelers in rebooking flights and making alternative travel arrangements in the event of disruptions.

7. Baggage Policies:

– Baggage allowances and policies vary by airline and fare type. Travelers should familiarize themselves with the baggage policies of the airline they are flying with.
– Elite Retreats is not responsible for any lost, damaged, or delayed baggage.

8. Airline Regulations:

– Travelers are required to comply with all airline regulations, including check-in times, boarding procedures, and in-flight policies.
– Elite Retreats is not responsible for any expenses or consequences incurred due to non-compliance with airline regulations.

9. Refunds and Compensation:

– Refunds for unused or partially used tickets are subject to the fare rules and policies of the airline.
– Elite Retreats will assist travelers in processing refund requests, but refunds are subject to approval by the airline.

10. Governing Law and Jurisdiction:

– Any disputes arising from these terms and conditions shall be governed by the laws of the UAE, and the courts of Dubai shall have exclusive jurisdiction.

Thank you for choosing Elite Retreats for your travel and flight needs. If you have any questions or concerns about these terms and conditions, please contact us for assistance.

Activities

Thank you for choosing Elite Retreats for your travel activities. By booking any activities through our website or utilizing our services, you are agreeing to adhere to the following terms and conditions:

1. Booking Confirmation:

– Upon booking an activity, you will receive a confirmation email containing details of your reservation. It is your responsibility to review the information provided and notify us immediately if any discrepancies are found.

2. Participation Requirements:

– Some activities may have specific participation requirements, such as age restrictions, physical fitness levels, or health conditions. It is your responsibility to ensure that you meet these requirements before booking.

3. Cancellation and Refunds:

– Cancellation policies vary depending on the activity and may be subject to fees or penalties. Please review the cancellation policy specific to your activity before booking.
– Refunds for canceled activities are subject to the terms and conditions outlined by the activity provider. Elite Retreats is not responsible for any fees or penalties imposed by the activity provider.

4. Liability Waiver:

– Participation in certain activities may involve inherent risks, including but not limited to accidents, injuries, or loss of property. By booking an activity, you agree to assume all risks associated with participation and release Elite Retreats from any liability for damages or injuries incurred.

5. Weather and Safety Considerations:

– Some activities may be subject to weather conditions or other safety considerations that could affect the availability or scheduling of the activity. Elite Retreats reserves the right to cancel or reschedule activities in the event of adverse conditions.

6. Conduct and Behavior:

– While participating in activities booked through Elite Retreats, you are expected to adhere to local laws and regulations and conduct yourself in a respectful and responsible manner. Any behavior deemed inappropriate or disruptive may result in the cancellation of the activity without refund.

7. Changes and Amendments:

– Elite Retreats reserves the right to make changes or amendments to activity itineraries, schedules, or pricing at any time without prior notice. We will make every effort to notify you of any changes as soon as possible.

8. Insurance:

– It is recommended that you obtain travel insurance to cover any unforeseen circumstances, including trip cancellations, medical emergencies, or loss of property, while participating in activities booked through Elite Retreats.

9. Photography and Media:

– By participating in activities booked through Elite Retreats, you grant us the right to use any photographs, videos, or other media captured during the activity for promotional purposes without compensation.

Thank you for choosing Elite Retreats for your travel activities. Should you have any questions or concerns about these terms and conditions, please feel free to contact us.

Visa Services

Thank you for choosing Elite Retreats for your visa services. By utilizing our visa services, you agree to the following terms and conditions:

1. Visa Application Process:

– Elite Retreats acts as an intermediary between the applicant and the relevant embassy or consulate for visa processing.
– The visa application process, including documentation requirements, processing times, and fees, may vary depending on the country and type of visa being applied for.

2. Accuracy of Information:

– It is the responsibility of the applicant to provide accurate and complete information during the visa application process.
– Elite Retreats is not responsible for any delays, rejections, or additional fees incurred due to inaccurate or incomplete information provided by the applicant.

3. Visa Approval:

– The issuance of a visa is at the sole discretion of the embassy or consulate processing the application.
– Elite Retreats does not guarantee the approval of any visa application and is not liable for any rejections or delays in the visa issuance process.

4. Visa Fees and Payment:

– Visa fees are determined by the embassy or consulate and are subject to change without prior notice.
– Payment of visa fees is required in full at the time of submitting the visa application.
– Elite Retreats may charge a service fee for assisting with the visa application process, which will be disclosed to the applicant prior to initiating the process.

5. Passport Requirements:

– Applicants must ensure that their passports are valid for the duration of their intended stay and have an adequate number of blank pages for visa endorsements.
– Elite Retreats is not responsible for any issues arising from passport validity or blank page requirements.

6. Refund Policy:

– Visa fees and service fees paid to Elite Retreats are non-refundable once the visa application process has been initiated.
– In the event of a visa rejection or cancellation, Elite Retreats will refund any fees paid for services not rendered.

7. Changes and Cancellations:

– Requests for changes or cancellations to visa applications must be made in writing to Elite Retreats.
– Changes and cancellations may be subject to additional fees or penalties imposed by the embassy or consulate.

8. Travel Insurance:

– It is strongly recommended that applicants obtain travel insurance to cover unforeseen events, including visa rejections, trip cancellations, and medical emergencies.

9. Governing Law and Jurisdiction:

– Any disputes arising from the use of Elite Retreats visa services shall be governed by the laws of the UAE.

By using Elite Retreats visa services, you acknowledge that you have read, understood, and agree to these terms and conditions. If you have any questions or concerns, please contact us for clarification before proceeding with your visa application.

Car Rental

By renting a car through Elite Retreats, you agree to the following terms and conditions:

1. Rental Period:

– The rental period begins and ends at the times specified in your booking confirmation. Any extension of the rental period must be authorized in advance and may be subject to additional charges.

2. Driver Requirements:

– Only drivers listed on the rental agreement are authorized to drive the rented vehicle.
– All drivers must present a valid driver’s license, passport, and major credit card at the time of pick-up.

3. Vehicle Condition:

– The rented vehicle will be provided in good working condition and must be returned in the same condition.
– Any damage to the vehicle during the rental period, including scratches, dents, or mechanical issues, must be reported to Elite Retreats immediately.

4. Fuel Policy:

– The vehicle will be provided with a full tank of fuel at the start of the rental period.
– The vehicle must be returned with a full tank of fuel. Failure to do so may result in additional refueling charges.

5. Insurance:

– Basic insurance coverage is included in the rental price. Additional insurance options may be available for purchase.
– The renter is responsible for any damage to the vehicle or third-party property during the rental period, up to the value of the excess amount specified in the rental agreement.

6. Driving Restrictions:

– The rented vehicle must not be used for any illegal purposes, including but not limited to racing, off-road driving, or transporting illegal substances.
– The vehicle must not be driven outside of the designated rental area without prior authorization from Elite Retreats.

7. Additional Charges:

– Additional charges may apply for late returns, cleaning fees, tolls, parking fines, or other violations incurred during the rental period.
– Any outstanding charges will be billed to the credit card provided at the time of booking.

8. Reservation Modifications and Cancellations:

– Changes to your car rental reservation, including modifications or cancellations, must be made in advance and may be subject to fees.
– Cancellation policies vary depending on the rental location and vehicle type. Please refer to your booking confirmation for details.

9. Vehicle Availability:

– Elite Retreats reserves the right to substitute the rented vehicle with a similar model or upgrade, depending on availability.

10. Governing Law and Jurisdiction:

– Any disputes arising from the car rental agreement shall be governed by the laws of the UAE.

Thank you for choosing Elite Retreats for your car rental needs. If you have any questions or concerns about these terms and conditions, please contact us for assistance.

Property Rental

Thank you for choosing Elite Retreats for your property rental needs. By booking a property through our website or utilizing our services, you are agreeing to abide by the following terms and conditions:

1. Booking and Payment:

– All property bookings are subject to availability and confirmation by Elite Retreats.
– Full payment must be made in advance to confirm the booking. Payment methods accepted include major credit cards such as Visa, MasterCard, American Express, Discover, and Diners.

2. Security Deposit:

– A security deposit may be required at the time of booking to cover any potential damages to the property during your stay. The security deposit amount will be specified in your booking confirmation.

3. Cancellation Policy:

– Cancellation policies vary depending on the property and are outlined in the booking confirmation. Guests are responsible for reviewing and adhering to the cancellation policy specific to their booking.

4. Check-in and Check-out:

– Check-in and check-out times are specified in your booking confirmation. Guests are required to adhere to these times unless otherwise arranged with Elite Retreats in advance.

5. Property Usage:

– The rental property is for the exclusive use of registered guests only. Subletting or allowing additional guests to stay in the property without prior authorization from Elite Retreats is strictly prohibited.

6. Property Care and Maintenance:

– Guests are expected to treat the rental property with care and respect during their stay. Any damages or breakages must be reported to Elite Retreats immediately.
– Guests are responsible for maintaining cleanliness during their stay and may be subject to additional cleaning fees if the property is not left in an acceptable condition upon check-out.

7. Liability:

– Elite Retreats is not liable for any accidents, injuries, or losses that occur during your stay at the rental property. Guests are advised to obtain travel insurance to cover any unforeseen events.

8. Amendments and Modifications:

– Any amendments or modifications to your property rental booking must be requested in writing and are subject to availability and approval by Elite Retreats.

9. Governing Law and Jurisdiction:

– Any disputes or claims arising from the use of Elite Retreats’ property rental services shall be governed by the laws of the UAE.

Thank you for choosing Elite Retreats for your property rental needs. Should you have any questions or concerns about these terms and conditions, please feel free to contact us.

Chauffeur

Thank you for choosing Elite Retreats for your chauffeur service needs. By utilizing our chauffeur services, you agree to adhere to the following terms and conditions:

1. Booking and Confirmation:

– All chauffeur service bookings are subject to availability.
– Confirmation of your chauffeur service booking will be provided upon receipt of payment.

2. Usage of Services:

– The chauffeur service is provided for the agreed-upon duration and itinerary.
– Any changes to the itinerary must be communicated to Elite Retreats in advance and may be subject to additional charges.

3. Chauffeur Conduct:

– Our chauffeurs are trained professionals who will provide safe and courteous service throughout your journey.
– Guests are expected to treat chauffeurs with respect and refrain from engaging in any behavior that may compromise safety or comfort.

4. Vehicle Usage:

– The vehicle provided for chauffeur services is for transportation purposes only and must not be used for any unlawful activities.
– Guests are responsible for any damage caused to the vehicle due to negligence or misconduct.

5. Cancellation Policy:

– Cancellations made within a certain timeframe may be subject to cancellation fees. Please refer to the specific cancellation policy outlined at the time of booking.

6. No Show Policy:

– Failure to meet the chauffeur at the designated time and location will be considered a no-show and may result in forfeiture of the booking fee.

7. Additional Charges:

– Additional charges may apply for services requested beyond the agreed-upon itinerary, such as additional stops or extended wait times.

8. Liability:

– Elite Retreats and its chauffeurs are not liable for any delays, accidents, or incidents beyond their control, including but not limited to traffic conditions, road closures, or weather-related issues.

9. Conduct of Guests:

– Guests are responsible for their conduct during the chauffeur service and must comply with all local laws and regulations.

10. Amendments to Terms and Conditions:

– Elite Retreats reserves the right to amend these terms and conditions at any time. Any changes will be communicated to guests in advance.

Thank you for choosing Elite Retreats for your chauffeur service needs. Should you have any questions or concerns about these terms and conditions, please feel free to contact us.

Color Schemes

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Our Terms

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Responsiveness

Searcys St Pancras' adored Champagne bar is famously the longest in Europe. Here, guests can enjoy panoramic views of the magnificent station. For those looking to enjoy a glass of something special, the menu showcases a variety of Champagne and sparkling wines from around the world, including nine options by the glass. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas in pulvinar neque.Nulla finibus lobortis pulvinar. Donec a consectetur nulla. Nulla posuere sapien vitae lectus suscipit, et pulvinar nisi tincidunt. Aliquam erat volutpat. Curabitur convallis fringilla diam sed aliquam. Sed tempor iaculis massa faucibus feugiat. In fermentum facilisis massa,a consequat purus viverra

Our Terms

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine. I am so happy, my dear friend, so absorbed in the exquisite.